Terms of Service

1. Acceptance of Terms

By using this service, you confirm that you are legally capable of entering into binding contracts. These terms apply to all visitors, users, and others who access the service.

2. Bookings and Payments

Bookings are subject to availability and acceptance. All bookings require accurate information. Payment terms, pricing, cancellations, and refund policies are provided at the time of booking and must be accepted to complete a reservation. We may use third-party payment processors; those processors’ terms and privacy policies also apply.

3. Use Restrictions

You agree not to use this service for any unlawful or prohibited purpose. Prohibited activities include but are not limited to:

• Interfering with or disrupting the service or servers.
• Submitting false, inaccurate, or misleading information.
• Using the service to engage in illegal activities or to facilitate harm.

4. User Responsibilities

You are responsible for providing accurate information when booking, arriving on time for tours, and following safety instructions from guides and partners. You should ensure you have appropriate travel documentation, visas, and insurance for your participation.

5. Changes, Cancellations and Refunds

We may modify or cancel bookings due to operational needs, weather, or safety concerns. Our cancellation and refund policies are disclosed at booking. If we cancel a service, we will communicate available options such as rescheduling or a refund. Additional partner or supplier terms may apply.

6. Intellectual Property

All content on the site, including text, images, logos, and designs, is owned or licensed by us and protected by intellectual property laws. You may not reproduce or distribute content without our prior written permission, except for personal, non-commercial use permitted by these terms.

7. Disclaimers

This service is provided "as is" and "as available" without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not responsible for third-party acts, local conditions, or changes beyond our control.

8. Limitation of Liability

To the extent permitted by law, Seekwise Private Tours Vienna and its affiliates and partners will not be liable for indirect, incidental, special, or consequential damages arising out of or in connection with your use of the service. Our aggregate liability for direct damages is limited to the amount you paid for the specific booking that gave rise to the claim, except where prohibited by law.

9. Governing Law and Dispute Resolution

These terms are a general template and do not constitute specific legal advice. Any disputes should first be addressed by contacting us to seek an amicable resolution. Applicable local laws may apply; nothing herein prevents you from pursuing legal rights available under consumer protection laws in your jurisdiction.

10. Changes to Terms

We may update these Terms of Service from time to time. We will post changes on this page. Continued use of the service after changes indicates your acceptance of the revised terms.

11. Contact Information

For questions about these terms or to contact us regarding bookings or policies, reach out to:

Last updated: 23 August 2025